Effective Date: 17/04/2025
1. Introduction
Clearance Fairies (“we”, “us”, or “our”) is committed to protecting and respecting your privacy. This policy outlines how we collect, use, and protect your personal data when you visit our website or engage with our services.
2. Information We Collect
We may collect and process the following data:
- Personal Identification Information: Name, email address, phone number, and postal address.
- Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system, and platform.
- Usage Data: Information about how you use our website, products, and services.
- Marketing and Communications Data: Your preferences in receiving marketing from us and your communication preferences.
3. How We Use Your Information
We use your data to:
- Provide and manage our services.
- Respond to enquiries and provide customer support.
- Improve our website and services.
- Send marketing communications, where consent has been provided.
4. Legal Basis for Processing
Our processing of your personal data is based on:
- Consent: Where you have given clear consent for us to process your personal data for a specific purpose.
- Contractual Necessity: Processing necessary for the performance of a contract with you.
- Legal Obligation: Processing necessary for compliance with a legal obligation.
- Legitimate Interests: Processing necessary for our legitimate interests, provided these are not overridden by your rights.
5. Data Sharing and Disclosure
We do not sell, rent, or trade your personal data. We may share your data with:
- Service Providers: Third parties who provide services on our behalf.
- Legal Authorities: When required to comply with legal obligations.
6. Data Retention
We retain your personal data only for as long as necessary to fulfil the purposes we collected it for, including for legal, accounting, or reporting requirements.
7. Your Rights
Under data protection laws, you have rights including:
- Access to your personal data.
- Correction of inaccurate data.
- Erasure of your data.
- Objection to processing.
- Data portability.
To exercise these rights, contact us at [Insert Contact Email].
8. Cookies
Our website uses cookies to enhance user experience. You can set your browser to refuse all or some browser cookies. For more information, please refer to our Cookie Policy.
9. Changes to This Policy
We may update this policy from time to time. Any changes will be posted on this page with an updated revision date.
10. Contact Us
For questions regarding this policy, contact:
Clearance Fairies
01462 557260